Effective Date: 10th July 2026
Frontline Connect, a program of the Massachusetts Veterans Suicide Prevention Institute (MVSPI), is committed to protecting your privacy and handling your information responsibly.
Information We Collect
We may collect information you voluntarily provide, including:
- Name
- Email address
- Phone number
- State of residence
- Veteran status
- Military branch of service
- Pilot registration information
- Newsletter subscriptions
- Information submitted through contact forms
- Communications with Frontline Connect
If you participate in the platform, we may also collect conversation content, wellness check-in responses, and related program data.
How We Use Information
Information may be used to:
- Operate the Frontline Connect platform
- Respond to inquiries
- Administer the pilot program
- Improve participant experience
- Provide requested resources
- Conduct quality improvement activities
- Evaluate program effectiveness
- Support research and grant reporting using de-identified or aggregated data where appropriate
Email Communications
If you subscribe to our mailing list, we may send updates regarding:
- Pilot opportunities
- Research findings
- Program updates
- Community events
- Partnership opportunities
You may unsubscribe at any time using the link included in our emails.
Cookies and Analytics
Our website may use cookies and analytics tools to understand website usage and improve user experience. These technologies do not intentionally collect sensitive personal information without your knowledge.
Information Sharing
We do not sell personal information.
Information may be shared only:
- With service providers supporting platform operations
- When required by law
- When necessary to protect the safety of participants or others
- With your consent
Data Security
We use reasonable administrative, technical, and physical safeguards to protect information collected through our website and platform.
No internet transmission or electronic storage method can be guaranteed to be completely secure.
Your Rights
You may request to:
- Access your information
- Correct inaccurate information
- Request deletion where appropriate
- Withdraw from marketing communications
Certain records may be retained as required by law or for legitimate operational, safety, or research purposes.
Contact
Questions regarding this Privacy Policy may be directed to:
Massachusetts Veterans Suicide Prevention Institute
Email: david@mvspi.org
Website: www.frontlinecheckin.org